FAQs for Students and Partners

HOW CAN I CONNECT TO MY COURSES ONLINE?

Matrix College is an extremely tech-savvy college, access your classes by clicking:
https://matrixcollege.omnivox.ca/Login/Account/Login?ReturnUrl=%2fintr


WHERE CAN I GET ACADEMIC AND PROJECT / INTERNSHIP (COOP) SUPPORT?

Your Academic Advisor is available to you via email:

Contact details:

CST Program
Amir Ali Nojoumian - CST Program Coordinator 
Victoria Aimar - CST Program coordinator Assistant 
Samantha Guy - CST Academic Advisor 
Cornelia Corlatean - CST Academic Advisor 
Christy Cuya – CST Project Coordinator 
 
GSCM Program
lssa Haroun - GSCM Program Coordinator 
Rami Haroun - GSCM Program Coordinator Administrative Assistant 
Victoria Moutis Palma - GSCM Academic Advisor 
Monica Pacia - GSCM Academic Advisor Assistant 
 
CET Program
Shideh Heravi - CET Program Coordinator
Anthony Prior - CET Academic Advisor 

IS MATRIX ACCEPTING APPLICATIONS?
WILL THERE BE ANY DELAYS FOR ACCEPTANCE?

The Matrix Admissions department remains business as usual. Our team is safely working remotely and do not expect any delays in assessing applications and issuing offer letters.

Partners:
For any concerns please contact your regional business developer: info@matrixcollege.ca

Students:
For any concerns or questions please contact:

Mr. Umakanth Jarajapu: ujarajapu@matrixcollege.ca
Ms. Hetal Patel: hpatel@matrixcollege.ca
Mr. Stéphane Rochard: s.rochard@matrixcollege.ca
 

IS THERE ANY ON CAMPUS ACTIVITY OR CLASSES?

There is currently no campus activity/events and the campuses have been shut down in accordance to the authorities mandates.

Post Closure, all Matrix College campus' has undergone deep cleaning and sanitation measures.

All students have access to study online until May 1st, 2020.
 

IS THE UPCOMING MAY 2020 INTAKE STILL GOING FORWARD? WILL IT BE DELIVERED ONLINE?

Please check frequently on this status. We have made the decision to close the college till September 1st, 2020, based on the provincial authorities decision.

We would like to take this opportunity to update you on our business operations, and address some questions or concerns you may have about upcoming May 2020 intake.  We are running our MAY 2020 Orientation and classes as per schedule.

Online classes for existing domestic and international students:

You would be pleased to that Matrix College is offering full time, synchronous, online classes to all our existing students using state of the art technology platform provided by Sky Tech and Zoom Technologies.  This means that our existing students have access to high quality online education and are able to pursue and complete their program on time as per their academic calendar and this will not impact on post graduate work permit for international students.   

May 2020 intake

Students outside Canada:

As per CIC guidelines, students who have received their CAQs and Visa before March 18, 2020 allowed to enter into Canada but considering the lockdown situation, mandatory 14 day quarantine required after entering Canada, flight travel restrictions that may be in place in various countries and safety concerns of students and their parents, we have decided to defer the May 2020 intake.

To accommodate May 2020 intake students, we have decided to start an interim intake on July 2020 so the students of May 2020 intake have an option to defer their admission to either July 2020 intake or Sept 2020 intake. We will process the deferred admissions when we get the request from our partners or students.

Students within Canada:

Students of May 2020 intake, who are already in Canada can contact our team at ujarajapu@matrixcollege.ca to setup a virtual orientation and can start online classes as per the academic calendar.
If you need any further information please contact your zone representative or you can reach us at admission@matrixcollege.ca

 

WILL STUDENTS HEALTH INSURANCE COVER COVID -19 RELATED MEDICAL ISSUES?

All Matrix students are covered for the Coronavirus.

If you any symptoms such as a cough or fever:

Do not go to a medical clinic unless you have first obtained an appointment.

Visit the emergency room only if you have difficulty breathing (difficulty breathing at rest or unable to breathe while lying down).

Before you go to the emergency room, you can call toll free 811 or 1-877-644-4545.

If your condition allows you to do so and indicate that you are an international student who has been back from abroad. You will be told how to go there and what precautions to take (wearing a mask, using personal transportation or an ambulance, and so on).

The assistance from Quebec will assign an appointment for testing if necessary.

According to Quebec.ca representative, coronavirus tests are free

In Ontario, they should call Telehealth Ontario at 1-866-797-0000 and speak with a registered nurse Call Allianz at 1 800 995 1662 to open a claim file if they plan to visit a clinic.

A claim form (similar to the one attached herewith), will be emailed in order to get a refund for any medical expenditures All tests require an appointment.

Please avoid any contact with other people if they show symptoms.


WHAT IF CANADA IMPLEMENTS A LOCK DOWN, WOULD IT AFFECT ME IF I WANT TO RETURN BACK TO HOME COUNTRY?

There are currently no restrictions on foreign nationals leaving the country. Reduced air travel and entry requirements at their destination may impact student mobility.

If a student is unable to return to their home country Matrix College will attempt to support you with access to consular services and contact
information.

SHOULD I SELF ISOLATE UPON ARRIVING IN CANADA?

As per the Canadian government's mandate, all travelers arriving from outside of Canada are required to self-isolate for 14 days.

Please take this seriously as this is to protect yourself, others and the spread of the COVID -19 pandemic.
 

WHAT ARE THE IMPLICATIONS OF STUDYING ONLINE WITH MY CURRENT VISA STATUS?

As per the Canadian Immigration and Citizenship; International students who are pursuing courses of study online on exceptional basis due to covid - 19 will not affect Post- Graduate Work Permit Program eligibility for a post-graduation work permit. This is true for all current students.
All students INSIDE or OUTSIDE Canada who have a valid study permit or who have been approved for a study permit for a program starting in May are eligible for the ONLINE programs. 

“If your in-class courses are being moved to an online-only format because of COVID-19, your eligibility for the Post-Graduation Work Permit (PGWP) Program won’t be affected. This includes students who have a study permit or who have been approved for a study permit for a program starting in May or June but who are unable to travel to Canada at this time due to travel restrictions. International students in this situation may begin their classes while outside Canada and may complete up to 50% of their program while outside Canada if they cannot travel to Canada sooner.”https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/visitors-foreign-workers-students.html)


For more information contact or clarifications contact our trusted partner Zoi Worldwide Immigration Services:
imm@zoiwis.ca | www.zoiwis.ca

CAN I DEFER MY MAY 2020 ADMISSION TO SEPTEMBER 2020 INTAKE?

Currently, Matrix is allowing that May 2020 admissions be deferred to September 2020

WHO CAN I CONTACT IF I AM FEELING SYMPTOMS OF COVID -19?

If you have any symptoms such as a cough or fever:
Do not go to a medical clinic unless you have first obtained an appointment.

Visit the emergency room only if you have difficulty breathing (difficulty breathing at rest or unable to breathe while lying down).
Before you go to the emergency room, you can call toll free 811 or 1-877-644-4545.

If your condition allows you to do so and indicate that you are an international student who has been back from abroad. You will be told how to go there and what precautions to take (wearing a mask, using personal transportation or an ambulance, and so on).

The assistance from Quebec will assign an appointment for testing if necessary.

According to Quebec.ca representative, coronavirus tests are free
In Ontario, they should call Telehealth Ontario at 1-866-797-0000 and speak with a registered nurse Call Allianz at 1800 995 1662 to open a claim file if they plan to visit a clinic.

A claim form (similar to the one attached herewith), will be emailed in order to get the refund for any medical expenditures All tests require an appointment.


WHO CAN I CONTACT FOR MENTAL HEALTH SUPPORT AMIDST SOCIAL DISTANCING?

You are not alone:  https://www.canada.ca/en/government/publicservice/covid-19/covid-19-mental-healthwork.html
 

WHAT SHOULD I DO WHEN I AM NOT STUDYING AND SOCIAL DISTANCING?

We list here some useful sites for great ideas of what to do when you are not studying and are social distancing:

https://www.psychologytoday.com/ca/blog/intersections/202003/8-things-dowhile-under-quarantine

https://www.theguardian.com/travel/2020/mar/23/10-of-the-worlds-best-virtualmuseum-and-art-gallery-tours

https://www.vox.com/2020/3/21/21185750/how-to-group-chat-watch-moviesgames-netflix-discord-zoom-coronavirus-internet

https://www.deccanherald.com/metrolife/metrolife-your-bond-withbengaluru/covid-19-scare-50-to-dos-in-self-quarantine-815037.html

join our social media platforms and share how you are practicing self-isolation, positive and humourful messaging and photos are encouraged, any unacceptable content will be removed immediately.

Don't forget to hastag #educationindustrystaypositive #matrixcollege #covid19


CAN I CONTINUE TO WORK PART TIME OFF CAMPUS?

Yes, all international students can continue to work 20 hrs a week ONLY while studying their courses online.

NO student can work full time at this point.

For more information contact or clarifications contact our trusted partner Zoi Worldwide Immigration Services:
imm@zoiwis.ca | www.zoiwis.ca