program details

Program

The Personal Support Worker (PSW) program prepares individuals to provide compassionate, hands-on care to people with physical disabilities, cognitive impairments, or chronic health conditions. Key aspects of the program include training in personal hygiene, mobility assistance, nutrition, medication support, and effective communication with clients and healthcare teams. Students learn to assist in both home and institutional settings, emphasizing safety, dignity, and respect for client independence. The curriculum blends online instructor led classroom instruction with clinical placements, offering real-world experience. Upon completion, graduates are equipped to work in long-term care facilities, hospitals, and community settings, playing a vital role in supporting the well-being of vulnerable populations.

*Please note that this program does not lead to an AEC. Matrix College provides a completion certificate.

Flexible Schedules

Placement Assistance

Hands on, Job oriented training

Key Courses

PSW Foundations & Care Planning
Safety and Mobility
Body Systems & Health Conditions
Personal Hygiene Care
Family and Household Care and Management
Medication Management Assistance
Abuse and Neglect: Signs and Legal Implications
Mental Health Support
Hospice and Palliative Care
Clinical Placement

Skills gained after completing this program:

Personal Care Skills – Assisting clients with bathing, dressing, grooming, toileting, and mobility.
Safe Lifting and Transfers – Using proper body mechanics and equipment to move clients safely.
Infection Control – Applying standard precautions and hygiene practices to prevent infection.
Effective Communication – Engaging empathetically and clearly with clients, families, and healthcare teams.
Observation and Reporting – Recognizing changes in client conditions and accurately reporting them.
Meal Preparation and Feeding – Supporting nutritional needs based on dietary requirements.
Medication Assistance – Aiding clients with routine medications under supervision (where permitted).
Time Management and Organization – Managing multiple care tasks efficiently in a structured environment.
Cultural Sensitivity and Compassion – Providing respectful, inclusive care to clients from diverse backgrounds.
Team Collaboration – Working cooperatively within healthcare teams to deliver quality care.

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Possible Career Opportunities

Long-Term Care Homes – Providing daily personal care to elderly residents.
Home Care Agencies – Assisting clients in their own homes with activities of daily living.
Hospitals – Supporting nursing staff in patient care and basic medical tasks.
Retirement Residences – Offering personal assistance and companionship to independent seniors.
Community Health Centers – Assisting individuals with disabilities or chronic conditions.
Palliative Care Settings – Providing compassionate end-of-life care and emotional support.
Private Caregiving – Working independently or through agencies for private clients.

Disability Support Services – Helping individuals with physical or developmental disabilities live independently.

Prerequisites

Quebec Secondary V or equivalent

English language requirements: IELTS 5.0 (nothing less than 5.0 in any individual module) or equivalent accepted test (Duolingo, Matrix, Language Canada accredited members, TOEFL etc…)
Exemption: Students having a High School Diploma from native English speaking countries (example: Nigeria, Philippines) or a diploma from Post-Secondary level institution in Canada.

Personal Support Worker (Hybrid)

Duration

Salary range

Delivery Method